High quality jewellery. Excellent service.
FROM MOMBASA TO NAIROBI
A House Built On Craft, Trust, And Rare Stones
Taj Gems and Jewellers began in Mombasa's Old Town in 1981, shaped by a family tradition of careful stone selection, precise hand craftsmanship, and long-standing client relationships.
Today, from Two Rivers Mall in Nairobi, that same heritage guides every engagement ring, heirloom redesign, gemstone consultation, and bespoke commission.
OUR HERITAGE
Founded in the
Heart of Mombasa
In 1981, Taj Gems & Jewellers opened its doors in Mombasa's storied Old Town — a city synonymous with centuries of trade in gold and precious stones. Today, from our flagship showroom at Two Rivers Mall, Nairobi, we carry that same commitment to excellence to a new generation of discerning clients.
Our Heritage Since 1981
CLIENT REVIEWS
Client Words
Exceptional service from start to finish. The team was patient, attentive, and made the experience special. They guided us with care and professionalism, and the customer left with beautiful rings and a memorable moment. Asked for Suhail.
Purchased a stunning bracelet with unmatched quality, rich colour, solid feel, and classy shine. Also bought a wedding band before, which remained beautiful over time.
Exquisite craftsmanship and expertise. Suhail guided the customer through stone selection with precision and grace, resulting in a ring with remarkable character and brilliance.
Excellent service, prompt assistance, and great advice on what to settle for.
After five years, her 18-carat gold piece still looks new. She gets stopped often because it is beautiful, and the service is top notch.
Customer-friendly, kind, and professional service.
Elias works fast, is honest, gives good advice, and was helpful.
Loved the rings and the customer service.
Amazing collections. Loved the customer care. Suhail was patient, explained different gemstones, and the customer learned a lot.
Commendable customer care, over and above the product.
Amazing customer service, best quality, and value for money.
Trustworthy and honest people. She left her jewels with them for more than 10 years and found them intact. Great choices and good advice on purchases.
Highly recommends Taj Gems. Experienced a professional and courteous team at the Two Rivers branch. Special thanks to Ali and Omar for excellent customer service, advice, and patience explaining the jewels.
Professional craftsmanship and friendly customer service. Recommends Taj Gems & Jewellers for quality jewellery. Each piece reflects attention to detail and passion for quality. Thanks Suhail.
Suhail was amazing to work with, dependable, and true to his word. The customer was pleased with the rings and highly recommends them.
Incredible customer service with professional technicians willing to go the extra mile for customized, one-of-a-kind pieces. Fast turnaround time. Would recommend them any day.
Perfect jewelry shop.
Very good experience with excellent customer service and support. The stone on her ring fell out after purchase while she had already left the country, but the issue was handled under warranty.
Very classy products and good service. Would refer anyone to Taj Gems & Jewellers anytime.
Received great service at Taj Gems. Praised their superb craftsmanship and bespoke jewellery for customers.
Described Taj Gems & Jewellers as the best in town, praising their dedication to quality, service, and craftsmanship. Said they set the standard for excellence.
Taj Gems & Jewellers is the best at their craft. Loved the gems, style, cut, exclusive jewellery, and value for money. Would definitely return.
Her rings were stunning and the customer service was 10/10 every time.
Top-notch customer service, great variety, and high-quality jewellery. Highly recommends them and will definitely return.
Had an awesome experience. The team took time to answer questions.
Professional service, timely delivery, and very high-quality jewellery. Says you cannot go wrong with them.
The most trusted jeweller in town, with a variety to choose from.
Best ring services ever. Said they made his engagement a yes.
Quality and affordable products.
Great pricing, unique custom and designer jewellery and jewels, great service, and a great team. Thanked Suhail and family for turning dreams into reality.
Had a wonderful and value-adding experience with Suhail, who educated him on choosing an engagement ring and wedding rings.
Best personalized services in Kenya. Says they treat customers like family.
Enjoys shopping at Taj Gems for her family and herself. Fantastic service from Suhail and Bilal.
Has been a customer since 1993 in Mombasa. Says they have genuine, authentic jewellery and unrivalled customer service. All her rings, earrings, and chains are from Taj.
Amazing service. Started using Suhail and the team by chance in 2017, and he became the family's and friends' personal jeweller. Described them as professional, insightful, gracious, and kind.
Excellent service, unique designs and stones, and competitive pricing.
Says it is honestly the best jewellery shop in Kenya. Excellent customer care and beautifully crafted gold products.
Really good quality at fair prices.
Taj Gems has been his jeweller of choice for five years. Praised their customer service, attention to detail, customization, and genuine products.
Perfect and always happy to serve. Repairs are done on time. Would recommend them to friends.
Says Taj Gems is like a second home for him and his wife. They enjoy spending time with Suhail, Bilal, and the team, learning about jewellery, and sharing special occasions with them.
Best service and very helpful when selecting items. Had the option to modify her ring and change the stone. Still loves the ring daily.
Genuine gold products with a shine even in dark places. Loved their services and how they receive customers.
Super friendly.
Great customer service, good value for money, and a nice place to get a loved one a gift.
Recommends Taj Jewellers for genuine and fairly priced jewellery. Says their customer service and satisfaction are beyond par.
Has known Taj Jewellers for 40 years. Says they have the best customer care ever.
Bought a gold necklace with a name engraved in Arabic; his wife loved it. Also bought a bracelet and praised their silver ring collection.
Great customer service.
The best design and customer care.
Affordable deals, good services, and says this is the place for legit diamonds.
Great choice.
Good variety.
Perfect shop for gift registries.
If you love shopping, at Two Rivers you get everything here at the best prices ever.
WHY TAJ GEMS AND JEWELLERS
The Taj Experience
Masterful Craftsmanship
Over four decades of expertise from Mombasa's Old Town jewellery district, passed through generations of master craftsmen.
Bespoke 3D Commissions
Bring your vision to life. Our designers create photorealistic 3D renders for your approval before a single stone is set.
Investment-Grade Stones
Every loose stone is ethically sourced and graded. We specialise in Tanzanite, Diamonds, and rare coloured gems.
BESPOKE SERVICE
Commission Your Dream Piece
From concept sketch to a photorealistic 3D render — you approve every detail before the first stone is ever set.